Case study
Golden Roastery
We gave a Houston counter for Turkish coffee, roasted nuts and Palestinian sweets a store that sells overnight, a photo library deep enough to merchandise it, and an audience that grew tenfold in a quarter.
goldenroastery.storeClient
Golden Roastery
Sector
Specialty food retail
Location
Houston, TX
Engagement
Full Service
10×
Audience in three months
Under 1,000 followers to roughly 10,000
250
Product photographs
Shot, retouched and merchandised to the catalogue
150
Guests at the Golden Bazaar
An event we proposed, produced and promoted
+68%
Lift from local ads
Measured across the local campaigns we ran
The brief
A counter people already loved, with no way to buy from it.
- Social
- Strategy, production, publishing
- Web
- E-commerce build and merchandising
- Media
- Product photography and video
- Ads
- Paid social and local campaigns
Golden Roastery had the hard part solved. Turkish coffee, nuts roasted and sold by the pound, Palestinian sweets and Turkish delight in a lit case on Fondren Road. The room did the selling, and regulars came back for it.
None of that reached anyone who had not already walked in. The social account sat under a thousand followers. There was no online store, and no photography that could have carried one if there had been. Everything past the front door was missing.
We took the whole stack rather than a slice of it: social, the store, the photography that fills it, the video, and the paid media pointing at all of it.
Social
Ten times the audience in a single quarter.
We built the account around what the shop already does well: product close enough to want, made in the room, cut short and vertical. No stock, no borrowed trends. The counter is the set.
In roughly three months the account went from under a thousand followers to about ten thousand, and the comments turned into foot traffic.

Dubai chocolate
The pistachio break, shot close

Lemon pistachio
Dessert finished on the counter

Chocolate bar
Product spot cut for the feed
The store
A storefront that sells while the shop is closed.
We built and launched goldenroastery.store as a working shop, not a brochure: the full catalogue by category, from roasted nuts and coffee through spices, olive oil, honey and kunafah, with weights, variants, pricing and checkout.
It gave the business a second counter. Orders began arriving from people who had never been to Fondren Road, and the store has been live and selling for two years.

- goldenroastery.store

- goldenroastery.store

Merchandising
Every product, shot the same way.
A catalogue this wide falls apart when the photography drifts. Every nut and seed arrives overhead in the same white bowl, at the same height, on the same ground. Every spice is a cone on the same plate. Shot that way, a shelf of unrelated products reads as one shop.
Around 250 photographs came out of it, and they are still the images running the store today.

Paid media
One offer, in both the languages the customer speaks.
The strongest ad we ran was a straight one: a member of staff on the shop floor, the offer stated plainly, free kunafa with any purchase.
We cut it twice, once in English and once in Arabic, so the campaign spoke to a Houston customer in whichever language they were already scrolling in.

The ad, English
Free kunafa with any purchase

The ad, Arabic
The same offer, Arabic subtitles
The Golden Bazaar
It started as a suggestion.
Some of the audience needed a reason to make the drive once. So we proposed one: the Golden Bazaar, an in-store event built around tasting the things that are hard to describe in a caption.
We produced the promo, ran the local campaign behind it and filmed the day. About 150 people came through, and a good share of them became regulars.

Bazaar promo
The invitation, filmed at the counter

Bazaar recap
The room on the day
Two years on
Still the shop's front door.
The store we built is still the one taking orders, the photography we shot is still the photography on the product pages, and the account we grew is still the channel the shop announces from.

